Magic festivities with Veranda Leisure and Hospitality

This year, let’s make “the festive season” synonymous with “discoveries”! Veranda Resorts and Heritage Resorts have thought of everything to create an unforgettable holiday period: culinary events, theme nights, live entertainment and other nice surprises. Come and discover the programs that our teams have prepared. Read more

A memorable MICE event at Heritage Le Chateau

Are you planning a MICE event in Mauritius? You’ll never feel as welcome as at Heritage Le Château, a 19th century family estate that lends itself particularly well to lavish receptions. Discover the many benefits of hosting an event on this iconic property. Read more

heritage Le Telfair Luxury hotel in Mauritius

Awarded “Luxury Spa hotel” and “Luxury Romantic hotel” in Mauritius

Heritage Le Telfair has proudly won the country titles of “Luxury Spa Hotel” and “Luxury Romantic Hotel” for 2017, which recognize the constant efforts and excellence of the teams to always maintain themselves at the highest level, as well as the ability to innovate in order to offer a unique experience to its customers. Read more

“The Most Beautiful Week in Golf”: The outcome of the 3rd edition of the ABMO

Last week, Heritage Resorts hosted for the second time the acclaimed AfrAsia Bank Mauritius Open (ABMO), the first tri-sanctioned golf tournament in the world. Dylan Frittelli is the champion of the four-day tournament, the biggest sports event in the Indian Ocean which puts Mauritius in the spotlight as a favored golf destination.
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Escape the ordinary - Heritage Resorts 2017-2018 EOY calendar

As you know, Heritage Resorts has undergone some renovations and a rebranding exercise for certain of its components, namely the chateau, the nature reserve, and its focus on wellness. These changes reflect the group’s desire to strengthen the Heritage brand, and further merge its hospitality and leisure segments.

In line with the feeling of renewal that permeates our hotels, our teams have conceived a festive and unique E-O-Y calendar, “Escape the Ordinary,” which reflects the brand’s revamped identity. We have devised a variety of events and experiences that we categorized, each with an overarching theme: In Style, Flavours, Mauritian Indulgence, Wellness Bliss, Happiness, Tee Time and The Great Outdoors. The idea is to delight guests of all ages no matter their differing interests.
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VLH décerne ses prix et distinctions annuels

In the midst of hotel renovations and reopenings, there is no better time to single out those who stepped into leadership roles, demonstrated a high level of commitment and set new standards. Such exemplariness certainly doesn’t go unnoticed at VLH and is brought to light during an evening of praise, the VLH Excellence Awards. Read more

AfrAsia Bank Mauritius Open

In May 2015, Heritage Golf Club made international golfing history by playing host to the first ever tri-sanctioned golf tournament in the world endorsed by the European, Sunshine and Asian Tours, The AfrAsia Bank Mauritius Open. In so doing, it became the first Indian Ocean course to host a European Tour Event and part of the exclusive “Race to Dubai” calendar. The tournament is coming back to Heritage Golf Club from 30th November – 3 December 2017 and will be attracting top international players. This 72-hole stroke play championship will oppose 158 professional golf players, comprising of 40 top players from each of the participating tours during a four-day event. The scores from this tournament count towards the individual tours’ Order of Merit and Race to Dubai with a total prize fund for the taking of 1 million Euros. Read more

Heritage Resorts happenings 2017

The hotel industry is ever-evolving and Heritage Resorts is no exception. 2017 is off to a good start with plenty of new endeavours and novelty.
Here’s what’s up:
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Heritage Resorts at the World Travel Market 2016

November 17th; Oxo Tower, London. Against a backdrop of the London skyline, a live jazz band plays for those presents at the 12th edition of the Heritage Awards, in the context of the 2016 World Travel Market. Guests sip champagne, nibble on some sushi, have their fortunes read by a fortuneteller, strike a pose for the caricaturist and immortalise this evening  with the ‘Selfie Mirror.’ The guests? The British press, tour operators, travel agents and all the key actors of the Travel and Hospitality industries. Read more

The second edition of VLH Excellence Awards took place on August 17th, in a joyful atmosphere and the wonderful setting of L’Aventure du Sucre, with the Deputy Prime Minister, the Honourable Xavier-Luc Duval as one of the distinguished guests. Here is a summary of the event’s official speeches, awards and celebrations.

Dressed to the nines and all smiles, VLH’s team members gathered most enthusiastically for the award ceremony. VLH Excellence Awards have been organised for the second year running to reward and recognise employees for their hard work and commitment towards excellence. All of Veranda Resorts and Heritage Resorts‘ profit centres were represented, including the Seven Colours Spas and the hotel boutiques. Eleven awards were distributed (see the list of award winners below), with three additional outstanding awards: the “Outstanding Achievement Award”, the “Best Customer Champion Award” and the “Most Inspiring Leader Award”. The purpose of such awards is to encourage teams to surpass themselves, to innovate towards higher levels of competitiveness and to meet both their clients’ ever-changing needs and new trends in the travel industry.

An extremely positive and healthy performance

The second edition of VLH Excellence Awards

In his speech, François Eynaud, CEO of VLH, actually referred to a highly positive and healthy financial performance for the group: “Our commitment to excellence as well as our continuous efforts in the last years have paid off in 2016. We managed to get stronger through difficult years and we are now taking full advantage of the upturn in local tourism business.” Indeed, the group recorded a very strong performance in 2015-2016, with a 85% average annual occupancy rate – that is a seven percentage point increase over the previous year – and a 11% improvement of the average price, which resulted in a 20% increase in RevPar, a 15% increase in global turnover up to Rs 2 billion, and Rs 200 million Profit Before Tax. It is actually the highest progression in the Mauritian hotel sector this year.

Planning ahead 

Francois Eynaud during the VLH Excelllence Awards

François Eynaud also seized the opportunity to talk about the future and VLH’s strategic plan for the 2016-2020 period. The plan focuses on two major aspects. First, there is the development of Bel Ombre as a touristic destination, both through the quality and diversity of leisure and accommodation offers, and through the richness of its natural environment. The CEO also mentioned the renovation of Heritage Le Telfair in 2017, as well as the construction of another golf course in partnership with Rogers. The second focus is the promotion of the Veranda Resorts’ brand, both in Mauritius and in the region, with the renovation of Veranda Paul et Virginie and the addition of a fifth Veranda Resorts hotel in VLH’s portfolio.

Following the speeches and award presentations, guests enjoyed the enchanting setting of L’Aventure du Sucre as well as a cocktail buffet with soft music in the background.


And the 11 award winners are:

  1. Outstanding Achievement: Christine Dupont (Sales & Marketing Team)
  2. Best Customer Champion: Jeff Ramsami (Veranda Grand Baie)
  3. Most Inspiring Leader – ex aequo: Ramanah Radhanah (Heritage Awali) and Vikash Dhowta (Veranda Palmar Beach)
  4. Best Financial Performance: Heritage Le Telfair (Michel Fredric)
  5. Best Guest Experience: Veranda Pointe aux Biches (Clifford Pierre Louis)
  6. Best Process Compliance: Heritage Le Telfair (Michel Fredric)
  7. Best People Management: Heritage Golf Club (Jonathan Menteath)
  8. Best Seven Colours Spa: Veranda Pointe aux Biches (Clifford Pierre Louis)
  9. Best Blue Earth Boutique: Veranda Pointe aux Biches (Clifford Pierre Louis)
  10. Most Innovative Service Award: Heritage Awali (Christophe Ramdiane)
  11. Chairman’s Award: Heritage Awali